What the app is — and isn't
Media Nutrition Label is a critical-thinking aid. It uses AI to describe what a piece of media is saying and the persuasion techniques it appears to use. It is not a fact-checker, does not declare claims true or false, and its output is opinion-shaped analysis, not professional, legal, medical, or financial advice.
AI can be wrong
Labels and research are generated by AI models, and no human reviews a label before you see it. They can be inaccurate, incomplete, or miss context, and the same input can produce different output. Verify anything that matters through primary sources before acting on it or repeating it.
Who you are agreeing with
These terms are an agreement between you and Harry Fingold, doing business as Media Nutrition Label — one person, in Connecticut, United States (“MNL,” “we,” “us”). The address that reaches us is support@mnl-app.com, and it is read by a person. Send any notice under these terms there; we will send ours to your account email or show them in the app.
Your account
To create an account you must be at least 13. You agree to provide accurate account information and to keep your password to yourself. You're responsible for activity under your account.
Acceptable use
Don't use the app to harass, defame, stalk, threaten or target anyone, and don't present a label as an authoritative fact-check, verification or determination about a person, publisher or organisation — it is not one, and we say so on every label. Don't republish a label stripped of its context: leave its footnote, its AI-generated notice and what it refers to intact. Don't submit anything sexual involving a minor, ever — we report it as the law requires; don't submit intimate images of anyone who did not agree to them being shared, content that exists to threaten or organise violence, or somebody's private documents or personal details published to intimidate them. Don't submit content you have no right to submit. Don't use the app or its output to train or evaluate a machine-learning model. Don't probe, scrape, overload, disrupt or circumvent the service, its rate limits or its authentication — fair-use scan limits apply and are enforced automatically, and trying to evade them breaks these terms — and don't reverse-engineer, decompile, resell or sublicense it. We may investigate a suspected breach and may remove a label, refuse to produce one, limit an account or close it; we will say why where we can.
Your content
You own what you scan and what you save. To make the app work we need your permission to handle it, so by submitting something you give us a non-exclusive, worldwide, royalty-free licence to receive it, send it to the AI provider named in our Privacy Policy, read it, and store the label it produces in your diary. That licence is limited to running the app for you: it lasts only as long as we hold the material, and it ends when you delete the label or your account — except for copies our providers keep under their own published policies, and except where the law makes us keep something. We may keep a link's preview and caption in memory for up to a day so repeat scans of the same public post are instant. We do not use your content to train any AI model and we do not permit our providers to, we do not use it for advertising, we do not sell it, and we do not publish it. Nothing you scan is visible to any other user of the app.
What you promise when you scan
When you send us something to scan, you are telling us three things. First, that you got it lawfully — you took the screenshot, or it was shown to you, or it is a public post anyone can see. Second, that you are allowed to send it to us for this purpose, and that doing so breaks no one else's rights and no promise you made to anyone. Third, that it is not private, confidential, or somebody else's to keep — no medical records, no legal papers, no messages you were asked to keep to yourself, and nothing showing a child in a way that is not plainly innocent. If you are not sure you may send something, don't send it.
Our property
The app, its name, design, code, and the label format are ours. Analyzing a post gives you a label to use personally (including sharing it); it doesn't transfer any rights in the app itself.
Third-party content
Posts you scan belong to their original authors and platforms. A label describes that content; it doesn't grant you rights to it, and sharing a label doesn't make its subject's claims ours or yours.
MNL Pro subscriptions
MNL Pro is an auto-renewing monthly subscription that raises the daily scan limit and unlocks the extra features the app describes. There is one plan, it renews every month, and we do not offer an annual plan. The free plan stays available and is not time-limited. The price and the monthly subscription period are shown on the purchase screen before you buy, and those are the terms that govern your purchase. Your subscription renews automatically at the end of each monthly period, at the price shown when you subscribed. If we ever raise the price, we will tell you in advance, and we will not charge you the higher price unless you have agreed to it: either your subscription stays at the price you subscribed at, or you are asked to accept the new one, and if you do not accept it your subscription ends when the period you have already paid for is over. It keeps renewing until you cancel. Payment is charged to your Apple ID when you confirm the purchase and again at each renewal, within 24 hours before the end of the current monthly period, unless you cancel before then. After you subscribe we email you an acknowledgement setting out the plan, the price, how often it renews and how to cancel, and once a year, for as long as you stay subscribed, we email you a reminder that your monthly subscription is still renewing. There is no free trial.
Cancelling, and refunds
Cancel at any time on your iPhone: Settings → your name → Subscriptions → Media Nutrition Label → Cancel Subscription. The app has a Manage subscription link that takes you straight there. Cancel at least 24 hours before the current period ends to avoid the next charge; cancelling stops future renewals and Pro stays on until the period you have already paid for is over. We do not require you to call anyone, email anyone, or complete a retention process to cancel, and we will never make cancelling harder than subscribing was. Apple takes the payment, so only Apple can refund it: ask at reportaproblem.apple.com. We cannot reverse an Apple charge or override Apple's decision. If you think you were charged in error, or something on our side went wrong, write to support@mnl-app.com and we will tell you what we can see on our side and help you make that request. Nothing in these terms takes away a right to cancel or to a refund that the law where you live gives you and that an agreement cannot take away. If a law like that puts a duty on us rather than on Apple, we will do what it requires of us.
Availability & changes
The service is provided “as is” and “as available,” without warranties of any kind, express or implied. We may change, limit, or discontinue features (including free usage limits) at any time. We are one person building this, so there will be downtime: we do not promise the service will be uninterrupted, timely, secure or error-free. Where a change materially reduces what a paying subscriber receives, we will give notice and you may cancel.
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, reputation or business opportunity, whether or not we have been advised of the possibility and regardless of the theory of liability. Our total aggregate liability for all claims arising out of or relating to these terms or the service will not exceed the greater of (a) the amount you paid us in the twelve (12) months immediately before the event giving rise to the claim, or (b) one hundred United States dollars (US$100). These limits apply even if a limited remedy fails of its essential purpose, and they reflect a reasonable allocation of risk that is a fundamental basis of the bargain between us — without them we could not offer the service at this price. Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud, for fraudulent misrepresentation, or for death or personal injury caused by negligence. Some states do not allow some of these exclusions, so parts of this section may not apply to you; where that is so, our liability is limited to the minimum the law permits.
If what you send us causes a problem
If someone brings a claim against us because of something you sent us, or something you did with a label, you agree to defend us, to hold us harmless, and to cover our reasonable costs of dealing with it, including reasonable legal fees. That covers content you submitted that you had no right to submit or that infringed or violated someone else's rights; use of a label in a way these terms prohibit, in particular presenting it as an authoritative fact-check or determination about a person or republishing it stripped of its context; and any other breach of these terms or of the law. We will tell you promptly if a claim like that arrives, you may take over the defence with counsel of your own choosing at your own expense, and we will not settle anything that puts an obligation on you without asking you first. This does not apply to a claim arising from our own conduct, and it does not apply to the label itself, which is ours.
If a label is about you
Every label is written by an AI model and no person reads it before you do. Models get things wrong, and occasionally they state something false with complete confidence. If MNL has produced a label about something you made or said, and it contains a statement of fact about you that is false — not a rating you disagree with, a stated fact — write to support@mnl-app.com with enough to identify it: a screenshot of the label, the post it read, and what is false. We will acknowledge you within two business days and tell you what we have done within five. If we are away, an automatic reply says so and gives the date we return; those clocks start then. We would rather hear from you than from a lawyer, and this address is read by a person.
What we can and cannot do about it
We can delete a label from our systems and correct our records, and we will tell you either way. We cannot retrieve a copy someone has already shared — a label that has left the app is a picture on somebody's phone, and we have no way to reach it. We will say so plainly rather than imply otherwise. And we do not adjudicate the underlying post: MNL never declares a claim true or false, so a correction request is not a route to having us rule on one.
Reporting a label you scanned
Every label has a “Report a problem” control, and there is one on the You tab under Support, as Report a label. Use it for a label that is wrong, offensive, or about something that should never have been scanned. We acknowledge within five business days and act within ten. Illegal content is dealt with the moment we read the report. If you disagree with what we decide, reply and say so — a second look is done by a person, and we answer within fifteen business days. We keep a record of every report, what we decided and when, for three years, so that we can show we responded.
Copyright
If you believe something in the app infringes your copyright, write to support@mnl-app.com and tell us what 17 U.S.C. §512(c)(3) asks for: what work you own; what in the app you say infringes it, with enough detail for us to find it; your address, telephone number and email; a statement that you believe in good faith the use is not authorised by the owner, its agent or the law; a statement, under penalty of perjury, that your information is accurate and that you are the owner or authorised to act for the owner; and your signature. We will look at it and promptly remove or disable anything we should. If you believe we got it wrong, send a counter-notice with the same kinds of detail. We close the accounts of people who repeatedly infringe: we record each complaint we accept against an account, and after the second one we close it, unless there is a clear reason not to that we write down.
Termination
You can stop using the app and delete your account at any time, in You → Edit profile; deleting it removes your data as the Privacy Policy describes. Deleting your account does not cancel an MNL Pro subscription — Apple holds that, and you have to cancel it separately as described above, or Apple will keep billing for an account that no longer exists. We may suspend or terminate an account that breaks these terms, where the law requires it, or where continuing would expose us or others to material risk; where practicable we will give you notice and a chance to fix the problem first. If we close a paying subscriber's account for any reason other than a breach of these terms, we will tell you first where we can, so that you can cancel before the next charge, and we will support the refund request you make to Apple for the part of the period you paid for and could not use; Apple decides that request, not us. We may also discontinue the service entirely: if we do, we will give at least 31 days' notice in the app, take MNL Pro off sale so that no subscription renews, keep Pro working for the period each subscriber has already paid for, and give you a chance to export your data. These sections survive the end of this agreement: Acceptable use, Your content (as to licences already granted), What you promise when you scan, Our property, Availability & changes, Limitation of liability, If what you send us causes a problem, Governing law, venue and jury trial, and General.
Governing law, venue and jury trial
These terms, and any dispute arising from them, are governed by the laws of the State of Connecticut, USA, without regard to conflict-of-law rules. You and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Connecticut, and each of us waives any objection to that forum. You and we each waive any right to a jury trial, to the extent the law permits. None of this stops either of us bringing a claim in a small claims court where that court's own rules allow it, and none of it deprives you of the protection of any mandatory consumer-protection law of the place where you live.
General
These terms and the Privacy Policy are the whole agreement between you and us about the service, and replace anything said before. If any part is held unenforceable, it will be limited or severed to the smallest extent necessary and the rest stays in force. Our not enforcing something is not a waiver of it. You may not transfer these terms; we may transfer them to a successor in a merger, acquisition or sale of assets, on notice to you. Neither of us is liable for a failure caused by something outside our reasonable control. There are no third-party beneficiaries, except that Apple is a third-party beneficiary of these terms and may enforce them against you. These terms are between you and us, not Apple: Apple has no obligation to provide any maintenance or support for the app and is not responsible for any claim relating to it, including product-liability, legal-compliance and intellectual-property claims, and a warranty claim on the app itself may be directed to Apple for a refund of the purchase price. You confirm that you are not located in, or ordinarily resident in, a country subject to a US embargo, and that you are not on any US government restricted-party list.
Changes to these terms
If these terms change materially, we will not treat your silence as agreement. The app asks you to accept the new version the next time you open it after the change reaches your phone, and it records what you accepted: the document, the version your app showed you, the moment you accepted, and a fingerprint of the text we were publishing at that moment. The date at the top of this page is the version in force, and we keep the previous one available on request.